Terms and conditions

Welcome to Tanmaya Silks. By using our website, you agree to:

• Use the site for lawful purposes only.
• Understand that product colours may vary slightly due to photography and screen settings.
• Prices and availability are subject to change without notice.
• We are not liable for delays caused by courier partners.

Your continued use of the site indicates acceptance of these terms.

Contact: services@tanmayasilks.com

Tanmaya is an initiative dedicated to bringing the finest Handwoven Kanjivaram Silk Sarees to discerning lovers of this cherished Indian heritage art. We collaborate with artisans who preserve the traditional techniques of Silk Saree weaving, ensuring our customers receive the highest quality products.

Our commitment to quality is evident in the fact that all our sarees are made from pure silk and undergo testing to ensure quality of their Zari. & Each saree is carefully curated, featuring unique colours and designs. We have sarees that are vintage to ones that are modern and contemporary.

We are an online only boutique. You can place your orders through our website. For some pieces we would also enable orders through instagram DM. 

At Tanmaya we strive to meet our customer expectations while supporting the artisan fraternity. If you feel we could improve in any area, please do write to us on service@tanmayasilks.com. We shall work on your feedback.

For any queries please reach out to us via our Instagram Handle @tanmayasilks or on our Facebook page Tanmaya silks or write to us on services@tanmayasilks.com

Or if you are old school write to us

Mrs. Vedhambal Vinod
113, Sobha Sunflower
Basavanagar
Bangalore 560037
+91.9632862736

Our GST Registration is 29BIRPV0793F1ZH

 

PRIVACY POLICY

At Tanmaya Silks, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect:

• Personal details: name, email address, phone number, and delivery address.
• Payment information (processed securely via third-party gateways; we do not store card details).
• Order history and preferences.
• Technical data such as IP address and browser type.

2. How We Use Your Information:

• Process and deliver orders.
• Communicate about purchases and shipping.
• Improve website performance.
• Send promotions (only if opted in).

3. Sharing of Information:

We do not sell or rent your data. We share only with trusted third parties for payment processing, delivery, or legal compliance.

4. Data Security:

We use encryption and secure gateways for transactions.

5. Cookies:

Our site uses cookies for a better experience. You can disable them in browser settings.

6. Your Rights:

You may request access, correction, or deletion of your data. Contact us at services@tanmayasilks.com.

7. Changes:

We may update this policy periodically.
Contact: services@tanmayasilks.com

 

SHIPPING POLICY

We strive to deliver your sarees promptly and securely.

• Orders are processed within 2–3 business days.
• Delivery timelines vary by location (usually 5–10 business days within India).
• Tracking details will be shared via email.
• International shipping available; charges apply.
  

For queries, contact: services@tanmayasilks.com

REFUNDS AND RETURNS POLICY

Silk Sarees are a personal item and we would not be in a position to accept a return. Only if there is a manufacturing issue or if a wrong product is sent to you, you can reach out to us at services@tanmayasilks.com. In such cases we can consider a replacement or refund provided:

• Returns accepted within 7 days of delivery if the saree is unused and in original condition along with packaging and all the tags.
• Refunds will be processed within 7 days after inspection; shipping charges are non-refundable.
• Customised orders cannot be returned.

To initiate a return, email us at services@tanmayasilks.com